Hotels & Hospitality

Working with a number of big-name customers across a range of hotel groups, including Hilton, Best Western, Premier Inn, Marriott and Ibis, we’ve helped hundreds of sites to ensure their parking facilities are running as smoothly as possible. Watch our video to find out more…

Empty hotel reception
Empty hotel reception

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Hotel specialists in car park management

A first-class experience at your hotel begins the moment your guests enter the car park, with final impressions made as they drive out – no matter how hard your team has worked in-between. Complaints obviously take time to manage but more than that, can really hurt your reputation. Car park related customer frustrations range from payment machine breakdowns and sluggish barriers to not being able to find available space as the site is full of unauthorised users.

As an expert in the hotel sector, we see it all yet car parks are often overlooked as a key aspect of the overall customer journey. But thanks to new technology such as ANPR, managing your car park and delivering a super-slick, premium experience to your guests has never been simpler.

  • With ANPR automation, your car park will be hassle-free, seamless place to park for all your users
  • Super-smooth payments with our kiosks which are automated to work without tickets, with a choice of payment options
  • Cashless solutions are the ultimate free-flow solution where guests can drive in and out seamlessly

Read our Hotel & Hospitality spotlight

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Hotel spotlight brochure

Testimonial

  • We’re a busy hotel with 350 rooms so the car park can become very full. Since we introduced Parkingeye, we’ve seen a dramatic reduction in unauthorised users and our parking revenue has doubled.

    Ron Vos, General Manager

    Marriott Hotels

    We work with...

    • Best Wester logo
    • Britannia Hotels logo
    • Campanile logo
    • Crowne Plaza logo
    • DoubleTree by Hilton logo
    • Marriott logo
    • Radisson Logo

    Common challenges for hotels & hospitality

    Reduce car park abuse

    For busy in-house teams juggling security, complaints and possibly parking payments, parking can be a real pain. Unauthorised vehicles parking on your site can place serious strain on internal teams, from a lack of space availability for genuine guests, busy reception teams handling the inevitable complaints and the negative brand experience no matter how hard your team have worked to deliver a great hotel experience. But thanks to new technology such as ANPR, managing your car park has never been simpler with our wide range of inter-changeable services.

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    Generating revenue

    Anyone involved in the smooth running of a hotel must ensure they’re doing their utmost to open up revenue streams and maximise the potential for profit, alongside juggling client needs and keeping the lights on. Car parks are often overlooked as a revenue generator but there are numerous ways in which to reduce costs and increase revenues by up to double using ANPR technology, from sensor lighting and automated number plate recognition, to subcontracting spaces for weekends and large events.

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    Customer experience

    Imagine a guest arriving at a poorly laid-out site, waiting at a sluggish barrier to gain entry before struggling to get a space. All this before having to find a payment machine, which doesn’t accept notes/coins and even if it did, won’t provide change. Not the best experience… ParkingEye’s ANPR solution delivers a completely different environment – a seamless parking solution – using a mix of automation to reduce hassle, integration to save time and accurate vehicle data to reduce errors.

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    Is your site ready for ANPR?

    Whilst ANPR is incredibly flexible, it’s not for everybody. By answering a few quick questions, we can confirm whether your site will suit ANPR technology. It only takes 2 mins…

    Take the test