Hotels & Hospitality

We’ve worked alongside many of the big-name hotel groups, including Hilton, Best Western, Premier Inn, Marriott, and Ibis, helping hundreds of sites to ensure their parking runs smoothly and underpins a fantastic visitor experience.
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Hotel specialists in car park management

Your guests’ experience at your hotel begins the moment they enter the car park, with a last impression made as they drive out. No matter how hard your team has worked in-between, issues on the car park can sour an otherwise amazing stay.

Complaints obviously take time to manage but more than that, can really hurt your reputation. Car park related customer frustrations range from payment machine breakdowns and sluggish barriers to not being able to find right dedicated space as the site is full of unauthorised users.

As experts in the hospitality sector, we see it all, yet car parks are often overlooked as a key part of the overall customer journey. But thanks to solutions such as ANPR, managing your car park and delivering a high-end, premium experience to your guests has never been simpler.

 

  • With ANPR automation, your car park will be hassle-free, seamless place to park for all your users
  • Super-smooth payments with our kiosks which are automated to work without tickets, with a choice of payment options
  • Cashless solutions are the ultimate free-flow solution where guests can drive in and out seamlessly
  • Bay Enforcement to help ensure your VIP, disabled and EV bays remain free and ready to use

Read our Hotel & Hospitality spotlight

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Hotel spotlight brochure

Testimonial

  • We’re a busy hotel with 350 rooms so the car park can become very full. Since we introduced Parkingeye, we’ve seen a dramatic reduction in unauthorised users and our parking revenue has doubled.

    Ron Vos, General Manager

    Marriott Hotels

    We work with...

    • Best Wester logo
    • Britannia Hotels logo
    • Campanile logo
    • Crowne Plaza logo
    • DoubleTree by Hilton logo
    • Marriott logo
    • Radisson Logo

    Common challenges for hotels & hospitality

    Reduce car park abuse

    For busy in-house teams juggling security, complaints and possibly parking payments, parking can be a real pain. Unauthorised vehicles parking on your site can place serious strain on internal teams, from a lack of space availability for genuine guests, busy reception teams handling the inevitable complaints and the negative brand experience no matter how hard your team have worked to deliver a great hotel experience. But thanks to new technology such as ANPR, managing your car park has never been simpler with our wide range of inter-changeable services.

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    Generating revenue

    Anyone involved in the smooth running of a hotel must ensure they’re doing their utmost to open up revenue streams and maximise the potential for profit, alongside juggling client needs and keeping the lights on. Car parks are often overlooked as a revenue generator but there are numerous ways in which to reduce costs and increase revenues by up to double using ANPR technology, from sensor lighting and automated number plate recognition, to subcontracting spaces for weekends and large events.

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    Customer experience

    Imagine a guest arriving after a long journey, looking forward to their stay and being unable to find a space. This can stop a visit from getting off on the right foot, Parkingeye’s ANPR and Bay Enforcement solutions transform your parking environment. By removing abuse and protecting dedicated bays for guests with accessibility requirements or an electric vehicle we’re able to improve convenience and extend the care you show to guests as they walk through the door into your car park.

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    Is your site ready for ANPR?

    Whilst ANPR is incredibly flexible, it’s not for everybody. By answering a few quick questions, we can confirm whether your site will suit ANPR technology. It only takes 2 mins…

    Take the test