Healthcare Parking Management
Our dedicated teams work with over 700 healthcare sites across the UK, from large acute NHS trusts to small independent medical centres including The Manchester University NHS Foundation Trust, Royal Free London NHS Foundation Trust, Nuffield Health, Elysium Healthcare, ISS Mediclean, and BMI.
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Supporting healthcare with parking management
For over a decade, Parkingeye has worked with healthcare providers to improve the parking at their hospitals and medical centres. Healthcare centres often sit at the heart of a community. It’s important that they remain accessible and easy to visit to maintain a positive perception and reputation within the communities they serve.
We have helped transform parking across the healthcare sector working with both NHS and private suppliers, such as Manchester University NHS Foundation Trust, Royal Free London NHS Foundation Trust, Nuffield Health, and Elysium Healthcare.
No two healthcare facilities are alike, which is why we provide a bespoke solution for each location. This is guided by our understanding of user requirements and designed to improve both the staff and patient experience on a site. Our solutions help to cut abuse, improve efficiency, and allow businesses to access valuable new revenue streams which can be reinvested back into their facilities.
Putting patient experience first
There’s naturally a level of anxiety that comes with seeking medical help and advice. Making sure patient satisfaction levels are high and their needs are met, or exceeded, is crucial to delivering the best possible patient experience and alleviating some of that stress.
This doesn’t begin when a patient arrives in reception. It starts outside with a seamless parking experience that helps calm nerves and provide a much-needed level of reassurance. Whether this is ensuring there is simply space to park by improving space turnover or providing new ways to assist patients when they arrive, this creates a strong first impression that reinforces the level of service a patient should expect.
We provide a range of solutions that enable new ways for your teams to offer diverse levels of service and continue to put your patients at the centre of everything you do.
In short, we believe our management of your estate can deliver a positive difference and dramatic improvement to existing services.
Dedicated account management
The healthcare sector is a fast-moving industry, where delays can hinder progress and cause complaints.
To better support our clients and provide an efficient service have a dedicated team that works closely with our clients to improve their parking. Our appeals team also ensures any enquiries from healthcare sites and any appeals from motorists are dealt with accurately and fairly. We understand there are various issues that can impact parking on a healthcare site and handle these appeals with a degree of sensitivity, understanding the sometimes-difficult circumstances which go hand-in-hand with the sector.
In short, we believe our management of your estate can deliver a positive difference and dramatic improvement to existing services.
Committed to patient experience
People are rarely in a healthcare setting by choice. We want to ensure that as little stress as possible is added to their trip and that your car park isn’t a cause of frustration and administrative headaches for your staff. Proper parking management can help to ensure:
- Effective space turnover
- Reduced congestion
- Fewer complaints
- A better patient experience
Protecting blue-light routes
Congestion on healthcare car parks can spill into surrounding areas if left unchecked and unmanaged.
It’s easy to think of issues away from your car park as not your problem but the reality is that congestion flowing away from a hospital car park can impact the efficiency of emergency vehicles. Access roads, or ‘blue-light routes’ are crucial in ensuring help reaches people quickly and blocks on those roads caused by preventable congestion can lead to serious ramifications.
Our solutions are designed to streamline how a car park operates, ensuring that space turnover remains high, and that parking is always available for those who need it. This helps to reduce issues on healthcare car parks and prevents congestion moving out into the surrounding area, keeping roads clear, access routes free and reducing the impact of poor parking on the local community.
Keeping priority spaces clear
Much like blue-light routes there are spaces on your car park that need to be always kept free of congestion because fast access can make a genuine difference between life and death.
Ambulance and paramedic bays are crucial because in an emergency access to these areas needs to be rapid. Our Bay Enforcement solution helps to ensure these spaces are kept clear for the vehicles that are supposed to be there.
Bay enforcement doesn’t just protect crucial emergency spaces, it can also be used to keep blue badge spaces and EV charging points on your site free from abuse, maximising their effectiveness and improving your patient and visitor parking.
Patient experience begins in the car park
This brochure will draw attention to how we can support the healthcare sector and help you realise the untapped potential in your car park.
DownloadTestimonial
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Parkingeye have acted with great integrity and built genuine trust through all the detailed guidance and information provided. The team have been incredibly patient when it comes to queries and cancellations too, there have never been any real difficulties. Everyone has been amazing.
Martin, Special Projects & Facilities Manager
Elysium Healthcare
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Find out why we’re a trusted healthcare partner…
Whatever problems you’re having with your car park, whether it’s a design fault, issues with abuse or a loss of revenue, get in touch with us today; we’d be more than happy to chat with you, to enhance your car park, delight your staff, patients & visitors or free up emergency routes.
Fill in the relevant details, along with your enquiry, problem or concern and we’ll get back to you as soon as possible.