New to car park management?

There’s obviously a lot more to car park management than finding a suitable site, installing a barrier and watching patron after patron roll in and out of your facility, problem-free. On the contrary, there are a whole host of considerations to weigh up before everything is in working order.

Yellow Car parked in a parking space
Yellow Car parked in a parking space

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In helping to give you some direction, we’ve been as exhaustive as we can in bringing you the relevant information to make managing your car park a success. To start with, we’ll run through the common types of car park facility, identifying in the varying locations and sizes you’ll need to factor in at the planning stage. From huge multi-storey sites to smaller areas in more rural, countryside locations, we’ll delve into the recommended technology for each facility, common problems that managers might face and any design aspects you should be weighing up.

From here, we’ll guide you through the means, methods and approaches you can use to enforce the rules of your site in an ethical manner, including an explanation of the workings of ANPR and the enforcement of Parking Charge Notices. Whatever your preferred techniques, we’ll show how appropriate enforcement can be hugely beneficial for a number of reasons, from increasing revenue to minimising abuse of your car park.

The guide concludes with a run through of how payment solutions and their corresponding technologies have evolved and improved, allowing car park managers to choose from a range of methods to better suit their facilities. The options available work in tandem with differing facilities to optimise your site, streamlining and improving pain points that may stand in the way of other car parks that operate without the use of such technology.

No matter what sector your business operates in, we hope this guide, tailor-made for those new to car park management, provides the grounding you need to get started.

Types of Car Parks

The location of your business, and its types of users, will dictate a range of management considerations, from the overall design and layout to any technology used. We’ve got the bases covered with this extensive guide to what you need to know when it comes to car park management.

  • Underground & Multi-storey Parking
  • Small Spaces
  • Green Parking
  • City Centre Parking
  • Parking Solutions for Country Locations
  • Multiple User-Type Sites
  • Ethical Enforcement
  • Technology and Payment Solutions

Underground & Multistory Parking

Developed in high-density urban areas where street-level space is at a premium, underground and multi-storey car parks require much planning to maximise their capacity. From efficient circulation to correct structure, as well as many health and safety aspects.

If you are looking to alter the layout to improve throughout, you’ll have to think about the number of vehicles that need to be accommodated compared to the space available. Similarly, a vehicle flow rate must be calculated so that the number of spaces to be provided meets demand at peak times.

Multi-storey car parks generally fall into one of a number of basic layout types:

  • Flat deck
  • Split level
  • Sloping deck (ramped floor)

Vehicle access to parking areas can be via:

  • External ramps
  • Internal ramps
  • End or centre ramps, or a combination
  • Vehicle lifts

Similarly, vehicle circulation can be organised by:

  • Combined or separate entry/exit
  • One-way or two-way traffic

Once these basic parameters have been established, the layout will primarily be dictated by the size and constraints of the vehicles that use it. You’ll need to ensure larger vehicles such as ambulances can enter and exit. If so, turning circles, sweep paths and ramp gradients will need to be calculated.

In terms of security and safety, landowners overhauling a multi-storey car park should consider the following:

Boundaries and perimeters

  • Defensible boundaries – multi-storey car parks can use perimeter walls and structures, but barriers need consideration.
  • Anti-climb measures may also be needed for high suicide risk locations such as hospitals.

Lighting

  • Lighting should be even to eliminate shadows.
  • White (or light-coloured) walls, floors and ceilings can reduce the quantity of lighting needed.
  • Anti-vandal cabling.
  • Positioning of lighting columns to deter climbing.

Parking Areas or Decks

  • An access control system
  • Rough surfaces on ramps to deter skateboarding.
  • One-way circulatory traffic, clear direction arrows, speed restrictors.
  • Clearly defined pedestrian routes.
  • Anchor points for motorcycles and bicycles.
  • Position any payment machines in the busiest areas.

Vehicular Access

  • Ideally, the entry and exit should be close together, but separate from one another.
  • Consider height restrictors (but capable of over-ride for emergency or maintenance vehicles).

Pedestrian Access

  • Specify vandal-resistant lifts, and glazed lobby doors.
  • Avoid long passageways.
  • Perforated or transparent balustrades aid visibility.

Signage

  • Clear, visible, pictorial, colour-coded, logical and informative.
  • Use internationally-recognised pictograms.
  • Ensure signage is compliant with British Parking Association Guidelines

Surveillance and CCTV

  • Include passive surveillance features (Secured by Design is a great place to start for principles and ideas). Minimise obstructions e.g. columns, for natural surveillance.
  • Comply with the CCTV Code of Practice, and register with the Information Commissioner, if filming or recording public areas.
  • Comply with the Data Protection Act 1998.

Common Problems and Solutions

Especially important if your car park is located in a flood risk area, sustainable drainage systems and pollutant filters should be designed into parking areas to minimise water quality and flood issues.

Surface materials are an important consideration. Tamped, textured surfaces have a higher risk of holding water and debris. This makes the surfaces difficult to clean and could lead to water pooling, which may end up leaking into the concrete.

Smooth surfaces are easier to clean and tend to look better, but can be slippery for pedestrians when wet or contaminated with oil. Usually, a lightly textured surface offers a good compromise.

In multi-storey car parks especially, fire safety risks must be assessed. Fire/smoke detectors, sprinklers and extraction systems to minimise smoke dispersal will need installing. CCTV can also be used to early detection of fire too.

Similarly, sites of this size may run into problems with misuse and abuse. It’s not uncommon for motorists to park at the site of a shopping centre, only to venture elsewhere. This leaves shoppers looking to legitimately use the facilities without any space to park themselves. As a result, these actual shoppers may be driven away from future visits to your site because of this misuse.

Recommended technology

Alternative payment methods

Online booking and pre-payment are increasingly common in underground and multi-storey car parks. Customers want convenience and assurance with regards to large, multi-level facilities, and the use of mobile app technology to both find spaces and pay for them is a much-appreciated innovation.

Pre-booking and autopay

By booking and paying for a space prior to arrival – users remove the need to hunt around for a ticket kiosk or other payment method. Not only is this convenient and quick – it can be a lot safer, particularly during hours of darkness and if the car park is in a remote location.

ANPR technology

Likewise, when the ground floor level becomes clogged with traffic entering and exiting, it can prove to be a frustrating experience. ANPR can remove the need for entry and exit barriers, and the queues they bring with them. This means a smoother, speedier entry and exit to the site.

Find out more about ANPR

Intelligent parking

Amongst other benefits, intelligent parking can use Variable Messaging Signs (VMS) to relay car park capacity to electronic signage in the nearby areas, providing useful information to customers before they even enter the site. It also allows for intelligent bay monitoring, with sensors detecting both empty and occupied parking spaces at any given time.

Dynamic pricing is another intelligent parking innovation that can be used to maximise revenue. As demand rises and falls through the day, or in response to nearby events, the pricing alters to reflect the demand.

Small Space Parking

It’s something of a common misconception that providing the maximum amount of parking spaces is the best way to manage parking. Rather, it’s about ensuring that spaces remain available to those needing them the most. In the case of small spaces where the number of bays is much-reduced compared to other sites, it’s important that the site is designed and managed in a way that doesn’t create a free-for-all.

Small space parking sites, such as those near corner shops or small businesses, have to take into account the peaks and troughs associated with busy and quiet periods throughout the day.

You’ll also have to consider the size and location of the area’s employment, retail and visitor sectors. Who is most likely to use these limited spaces and how often? Additionally, are you likely to have any competition

Recommended technology

Dynamic pricing can be highly beneficial, meeting demand during busy periods and helping deal with the issue of improper tariffs. It eliminates the issues of static pricing, making for more efficient management of your park. It also provides the night time economy with plenty of space by opening up the car park for a multitude of purposes, as opposed to single use.

Improper parking can be minimised through ANPR technology, keeping track of those entering and exiting your site and helping to correctly identify those misusing facilities. It also eliminates the need for a barrier, which can create congestion and take away from the visuals of the surrounding areas.

Parkingeye’s parking solution technology can help smaller sites maximise their parking capacity by introducing them to motorists looking for private parking spaces in sought-after locations. The technology also produces unique customer insights and data, allowing the space owners to maximise performance and revenue.

Green Parking

Research from the British Parking Association reveals that the average motorist spends 91 hours a year searching for car parking spaces. Not only is this annoying for the individual, it has knock-on environmental effects as cars sit in traffic looking for a space.

With the amount of traffic coming and going, car parks can contribute to harmful effects on the environment. Green car parks attempt to offset these effects by being more environmentally friendly without interfering with the needs that such facilities require. In designing green parking, landowners should look to consider the below aspects.

In any car park, the largest feature is its paved area. Changing the surface by using turf grids, joint pavers, and porous asphalt, for example, to be more permeable to water can help the site drain better. Additionally, if you’re building on a grassy area, there are plenty of reinforcement solutions that can be laid down to protect wear on surfaces that are prone to creating muddy conditions.

Solar powered payment machines can be installed in car parks instead of hardwired systems – further easing the environmental impact of the car park.

The use of scaled lighting is another element of green parking design. Installing shorter light poles and dimmer, less intense lighting where pedestrians will be and brighter lighting in areas where cars are. Additionally, this lighting may also be powered using solar or wind energy.

Providing bicycle storage can be environmentally beneficial. It goes without saying that bicycles are more eco-friendly than cars, so it’s a good idea to increase footfall by giving cyclists somewhere to store their bikes.

Most common problems and solutions

Stormwater management is another pivotal element of green parking. If you’re committing to an eco-friendly approach then the appropriate best practices for stormwater are essential, since the cumulative effect of stormwater runoff has become the leading cause of nonpoint pollution (pollution which comes from a combination of sources) to nearby bodies of water.

If your car park project includes the construction of the site – it is worth identifying recycled and eco-friendly materials which can be used in the build. Supermarket chain, Tesco, have recently trialled using recycled plastics to resurface a car park at one of their sites – offsetting the environmental impact of 225,000 plastic bags going to landfill.

Recommended technology

In terms of technology, an automated parking system (APS) has been shown to be highly beneficial to sustainability for a number of reasons.

Space efficiency

Accommodating increasing numbers of people and cars in a sustainable manner needs space efficiency. APS can greatly reduce the land area and volume required for cars. Through such systems, it’s possible to double the number of parking spaces of conventional parking by placing sites in unused or previously unusable areas.

Resource efficiency

Recycled steel reduces CO2 emissions and energy consumption by 75% compared to non-recycled steel. It also accounts for up to 85% of the building materials used in automated parking systems, while also aiding energy efficiency. APS requires little-to-no lighting, ventilation, security systems, and other features, minimising electricity consumption, particularly in underground facilities.

Environmental protection

APS can help reduce pollutants such as carbon dioxide and other matter generated by cars in a number of different ways. Consider the amount of circling, driving and waiting that you’d typically do in a multi-storey car park, for example. With an APS, drivers can simply turn their engines off, lock up and leave the automated system to park and retrieve them.

It is worth noting that APS is best suited to sites with a relatively balanced throughput, such as shopping centres and train stations. The technology can handle small peaks during the rush hour in the morning and evening quite well, but they are not recommended for high-peak hour volume (big sporting or entertainment events, for example).

City Centre Parking

Often seen as the ‘gateway’ to the rest of the area, city centre car parks have to be designed with care and attention in order to make a positive contribution to the surrounding urban environment. Additionally, they also have to be as secure and safe as possible, while at the same time catering to all customers, including those with disabilities and restricted mobility.

Because of their size, the design and number of access and exit points must deter improper use of car parks and reduce opportunities for criminals to enter and leave at speed. Likewise, hidden areas must be avoided through the correct use of construction, enclosures and lighting.

Due to their city-based location, sites of this type will likely see a lot of activity, so reducing the potential for incidents between pedestrians and vehicles is important, too. Pedestrian pathways should also be provided within the car park, both for the able-bodied and those with restricted mobility. Similarly, the site needs to be designed to maximise the free-flow of the car park for a high throughput of vehicles.

Will your car park be serving an office building, or will it be a public car park next to a shopping centre? The levels of use and their respective busy periods will dictate their design. If it’s an office building, then there will likely be short peak periods twice a day, while a shopping centre’s car park will have a comparatively more constant level of use during opening hours.

Most common problems and solutions

A large problem for city centre parking is accommodation. Is there simply not enough parking space? As city centres grow, the spaces originally designed to host fewer people will become insufficient. A solution to this would be building upwards, with the site’s conversion to a multi-storey car park being a suitable option for such challenges.

Congestion is another issue that many busy city centres face. Whether it’s heavy traffic during commuter times, or seasonal congestion, it can create major problems if unchecked. Controlling access can help deter vehicles through a number of different practices, including:

  • Remove barriers, opting for an ANPR-led solution
  • Congestion charges
  • Installing paid parking machines
  • Monitoring entry and exit points
  • Installing bollards – issuing PCNs to unauthorised users
  • Creating free-flow environments through pre-book and auto-pay – reduces time spent on site and number of motorists seeking a payment method

Not only can you increase revenue through these, since some drivers will be happy to pay the charges, it also serves to limit the influx of vehicles as some motorists turn to public transport instead.

Safety is also high up the list of a city centre site’s concerns. Areas with more traffic could also see more instances of theft. If your site is unsafe, then patrons will be put off and seek somewhere else to park. A security presence and access control can help reassure customers and act as a sure way of deterring abuse from criminals.

Recommended technology

Intelligent parking

Intelligent parking can be implemented to help city centre car parks increase revenue and improve customer experience. Take, for instance, intelligent bay monitoring. Trying to locate a space in a busy city-based site can be frustrating; deploying sensors can detect both empty and occupied parking spaces, helping to direct those entering the facility to a free space.

Dynamic pricing also allows sites to dictate the cost of a space as it correlates to demand. Fluctuating demand alters the pricing based on said demand, allowing car parks to increase their revenue, for instance, when a nearby event is on and footfall to the site is likely to increase.

Alternative payment methods

Large facilities, whether multi-level or not, need to make the customer experience as convenient as possible. Allowing for a number of different payment methods as opposed to the usual pay and display approach means greater freedom for customers. Online booking and pre-payment can also ensure they’ll have a parking spot before they reach the site.

ANPR technology

Traditional entry and exit barriers can result in greater congestion and traffic as vehicles queue to enter/exit. This is when things start to get frustrating for customers. Automated Number Plate Recognition helps to create smoother, quicker entry and exit to the site without the need for restrictive, congestion-causing barriers.

Parking solutions for country locations

Historically marred by too little consideration when it came to design, countryside car parks have to take into account the visual impact on the landscape as well as issues regarding transport and traffic. Location and design of rural car parks can heavily influence peoples’ appreciation of the countryside, enhancing the overall experience when done right.

Poor car park design can put a strain on environmental resources, while a well-planned site optimises conservation and increases visitor enjoyment.

Most common problems and solutions

Roadside parking is a common problem in the countryside. A lack of proper parking may result in people parking in gateways, farm entrances or verges which can cause delays and dangers for other road users, including pedestrians. Here is where the need for correctly-designed country parking is essential.

In areas where walking is popular, car parks may fill up earlier in the day with hill walkers’ and climbers’ cars. This leaves little or no space for other visitors arriving later. It’s important to know where the demand for your car park is coming from; who are the users and what are their requirements? The design of your site should take into account the needs of different user groups.

Your proposed site may be situated in an area that’s susceptible to flooding. In which case, there are some essential considerations to take into account. Are you next to adjacent streams or ditches which could overflow in extreme conditions? Roadside ditches with significant water flow can cause the same problem, too. It’s possible that you’ll need a full flood assessment if so.

By having access to your site slope upwards, it’s possible to force flood water to continue along the road edge, where it will then find its natural escape route. Where water can enter the site, ditches or a piped drainage system can be installed to redirect water back into a natural drainage system.

Recommended technology

Despite their rustic setting, countryside car parks can still benefit from an intelligent approach, utilising technology that can be used to transmit information when car parks are full, which serves to reduce carbon emissions by limiting trips to multiple car parks.

Inductive loops are the most reliable means of counting vehicles. They comprise a loop of electrical wire embedded in the road’s surface, creating an electromagnetic field which detects vehicles passing over it, recording the information in a logging device from which data can be downloaded. This can provide comprehensive information about traffic patterns which helps you manage demand. This would allow you to see the space occupied by long-term parkers and how much is available for short-term visits; at which point you may want to introduce time limits on certain durations.

Multiple User-Type Sites

Multiple user-type sites – car parks that are used by visitors, suppliers and staff, such as hospitals and education centres – are interesting cases because generally, the car park is not part of their core business.

That said, they still require a high standard of service and management that’s in line with demand, environmental needs and the safety for all who use their facilities. Hospitals, in particular, are areas of high stress at the best of times. Poor planning is only going to compound matters for visitors and staff alike, especially during visiting periods when space quickly fills up.

The British Parking Association’s charter for hospital parking notes that NHS Trusts and their car parking contractors should seek to provide good lighting, high standards of maintenance for structures and surfaces, user-friendly payment systems, and clear signage and parking bays.

While the same could be said for all types of car parks, what should also be considered is that design should not penalise those who have arrived in emergency situations. Blue light routes must also be taken into account – ensuring that emergency service vehicles have full and efficient access. That means that policies should cater to the needs of patients and visitors in a manner that’s separate from those of staff, where different circumstances may apply.

However, it is vital that all authorised users are fairly accommodated, and have access to the services they require. This demands an understanding of the different user types, and identifying the different payment and permit management process which best suit their requirements.

Most common problems and solutions

Again, focusing on hospitals – though this could also be broadly applied to other multiple user-type sites – their unpredictable and busy nature can lead to inappropriate parking. In fact, one of our clients, City Hospitals Sunderland, operated a ‘park anywhere’ approach. Predictably, it resulted in bedlam, leading to severe congestions, restricted access and missed appointments. Technology that streamlines the throughflow has been hugely beneficial here.

St Helens College, another multiple user-type site we work with also had a ‘park anywhere’ culture. This resulted in dangerously parked vehicles, an increased risk to health and safety and some negative sentiment for the education provider.

Recommended technology

In sites where a barrier is being used or congestion is rife, ANPR can be especially beneficial. Through working with existing clients, we’ve provided a range of sites with a cost-effective solution that’s resulted in free-flowing traffic, better space availability and increased throughput.

Virtual permit systems can also be used to whitelist holders from being issued with Parking Charge Notices, an avoidable problem to ensure authorised users aren’t issued with unnecessary fines. A logical extension in the case of University Hospital Llandough was to designate staff- and patient-only areas, helping to clear up any confusion and congestion in the process.

Ethical Enforcement

How you choose to ensure that your site’s rules are appropriately enforced is another factor you’ll have to consider. Handily, there are a number of ways you can stop improper parking etiquette from spreading.

Manned attendants

On-site attendants can help to bolster the proper use of your site by delivering a variety of day-to-day roles, chief among them the ability to issue manual parking charge notices through our proprietary PARKS app.

An innovative application designed to improve car park activity, the PARKS app is centrally configured and managed through our internal car park management platform, and includes the following integrated features:

  • Patrol and observation functionality.
  • Integration with camera functionality, allowing for BPA-compliant parking charge notices to be issued.
  • Integration with Parking Charge Notice (PCN) printer using Bluetooth.
  • Automatic synchronisation using smartphone data connection, minimising instances of data loss.

Parking Enforcement Officers

Well-versed in conflict management, solo working, site health & safety, first aid, and fully SIA-trained, parking enforcement officers make sure your car park runs as smoothly as possible. From directing motorists and providing payment machine maintenance to supporting Blue Badge holders with mobility issues, they can also offer the following:

  • Customer service representation
  • Enforcement patrols – obstructive parking, double yellow line parking, failing to display Blue Badges, etc.
  • Health & safety/first aid
  • Litter disposal and on-site maintenance

Keeping your car park protected is essential. For more information on parking enforcement, check out our article on theft and loss prevention.

Enforcement of Parking Charge Notices (PCNs)

Legal proceedings

Although we only pursue legal action as a last resort, we are highly rigorous in our auditing process prior to issuing any court claim. While less than 2% of parking charges result in court proceedings, claims are quality checked with daily feedback from management, ensuring you’re in good hands if you wish to take things further.

We implement 21-point checks prior to issuing a PCN, ensuring the greatest levels of accuracy. Furthermore, we have the best upheld rate of the major operators with POPLA, the independent parking ombudsman.

ANPR

As the leading provider of Automatic Number Plate Recognition on private land, we’re proud to offer customers the results they need from their car park without the huge expense

How does ANPR work?

A highly accurate system that’s capable of reading number plates through the use of high-speed image capture, ANPR uses a series of image manipulation techniques to detect, normalise and enhance images, using optical character recognition to extract the letters and numbers featured on number plates.

This results in a set of metadata that contains a vehicle’s number plate and the decoded text of the plate.

How do we enforce ANPR?

ParkingEye’s approach to ANPR infractions ensures that any violations are enforced in an ethically sound manner. With a team of almost 400 specialists working tirelessly to keep your site operating in a smooth, streamlined way, our customers can rest easy in the knowledge that they’re in safe hands.

Our appeals team of over 60 specially-trained experts has access to your site’s details, using this valuable information to work with each motorist, determining whether the evidence provided is enough to accept their appeal.

If an appeal is rejected, then the industry’s independent ombudsman, POPLA, deals with the resulting disputes as well as any upheld PCNs. POPLA’s findings can be particularly useful to a business looking for the right car park management partner.

Technology and Payment Solutions

Pay & Display

These machines are the traditional method of car park payment, relying on customers purchasing a ticket from a ticket machine and displaying it on their windscreen or dashboard. Often used on sites and multi-storey car parks where access barrier systems are not installed, it often requires the customer to pay for a set length of time prior to leaving the car park.

Pay on foot

A variant of Pay & Display, in which drivers are issued a ticket at a barrier upon entering the car park. Upon leaving, the driver inserts the ticket into a machine which calculates the amount based on the duration of stay.

This can offer the drivers greater flexibility, as they do not have to estimate their duration of stay upon arrival. Examples of pay on foot include:

Next generation payment kiosks

Smart-city services have seen the rise of next-generation payment kiosks which do away with the need for physical tickets, have touch-screen capabilities, and provide customers with a range of payment options to suit their needs and provide change.

On-screen vehicle matching technology reduces manual entry errors, helping to minimise occurrences of missed payments.

Next-gen payment kiosks can be integrated with ANPR technology to ensure anyone leaving without making payment will receive a PCN.

Payment and exemptions via terminals in-store

A great free-flow solution which captures vehicle data on entry without the need for barriers or typical payments-on-site. Cameras simply transmit data to terminals inside the building where visitors can register to receive discounted or exempt parking. If you’re suffering from abuse by unwanted vehicles, this is a perfect solution as this ensures only genuine customers can use your site, with those not registered being issued with a Parking Charge Notice. If you’re a busy hotel, this self-serve solution could help streamline the check-in/check-out process and free up busy reception staff.

Cashless solutions

Certain advances in modern technology now allow for a number of new opportunities to pay without the need for physical money. This streamlines processes, reduces costs and increases revenues for car park operators and also enhances the customer experience.

The site owners also benefit, since the payment machines need less maintenance, and with less cash on the premises, there is a lower risk of abuse and theft.

Examples of cashless solutions include:

Pre-booking platforms

Platforms, such as Glyde Spaces, allow customers to pre-book parking spaces to rent or lease on a short or long-term basis. This helps to alleviate congestion, reduce vehicle emissions and improve local neighbourhoods/communities by freeing up the spaces that businesses and residents would usually compete for.

The solution can create new margin-rich revenue by utilising space the owner may not even be aware was available. Free spaces are then promoted to motorists looking for parking nearby with zero admin as it’s all handled online, supported by powerful ANPR occupancy data.

For drivers, on-site signage can provide all the information they need to make easy online bookings and payments.

PayByPhone

With mobile phones incorporating credit and debit card functionality, smartphone payments are increasingly replacing payment cards and cash for smaller transactions. Customers can simply tap or wave the phone at the payment terminal, allowing for a more convenient process, with less time spent queueing as a result. Most terminals offer the option to dial a number and select a car park reference number.

The site owners also benefit, since the payment machines require less maintenance.

Good2go ANPR sign up

Touted as the next step in the evolution of cashless payments, good2go makes use of ANPR technology to provide an entirely streamlined, hassle-free solution. Once they’ve signed up, customers simply enter and exit any designated good2go car park, allowing ANPR cameras to calculate and then deduct payment automatically based on duration.

Permit solutions

Juggling multiple user-type car parks, such as those supporting hospitals where certain areas are reserved for staff, can be difficult to keep track of. Our permit management software makes things easier; by automating the majority of the admin typically involved. This creates a more efficient process for organisations handling large parking volumes or different user types.

Our permit management software includes a number of other features to make the process as smooth as possible, including:

• No need to duplicate information from paper applications thanks to digital management.
• Full tracking of changes to information by administrator/user/permit holder.
• A client-dictated needs-based scoring criteria that ensures proper allocation.
• Up-to-date progress of permit application and status upon approval.
• Full communication and updates in the event of any car park changes.
• ANPR syncing capabilities, meaning permits are authorised and go live instantly.

Revenue Generators

In closing, there is much to consider when it comes to car park management. Managing things as effectively as possible is not only about providing appropriate and accessible parking for genuine users but also the need to increase revenue, which can be done in a number of different ways.

  • Ensure space availability to maximise revenue for your business.
  • The site must be organised and designed in a way to provide optimal accessibility.
  • A variety of payment choice to ensure high compliance rates.
  • Promotional code and advertising capability with integrated payment kiosks to drive footfall.
  • Free-flow solutions such as good2go to encourage repeat visits.
  • Pre-booking options to fill unused space, and provide a margin-rich revenue stream.
  • Permit tariffs based on vehicle engine size, CO2 emissions, etc.

Is your site ready for ANPR?

Whilst ANPR is incredibly flexible, it’s not for everybody. By answering a few quick questions, we can confirm whether your site will suit ANPR technology. It only takes 2 mins…