Parking Enforcement for Private Car Parks

Issues in car parks arise when there’s nothing in place to enforce the rules. Businesses lose revenue, customers struggle with poor experiences, and brands are damaged.

Car park enforcement changes this, giving private car park owners more control over their parking, solving misuse headaches and letting guests and customers make more of their visit. Unlocking the potential of a car park is easy; you just need the right support from the right car park enforcement partner.

 

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ANPR camera

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How we help you take back control

Unauthorised parking, overstaying, and priority bay misuse don’t just frustrate your visitors. They cost you space, revenue, and staff time. 

The good news is these are solved problems. Parkingeye has been managing car parks across the UK since 2004, and every solution we deploy is designed to take the burden off your team and put you back in charge of your site.

The enforcement solutions we offer

Car park enforcement can take several forms, from giving a business general control over its car park to targeting specific issues such as bay misuse.

 

ANPR enforcement

This is the foundation of most car park enforcement solutions: accurate, reliable monitoring over your car park utilising specialised cameras. This underpins other services, such as payment and permits, making sure that the only people using your car parks are the ones that are supposed to be there.

 

Bay Management

Priority bays, such as Blue Badge, EV, and Parent & Child spaces, exist to serve a specific purpose, but their prime locations in car parks unfortunately make them prone to abuse.

Our Bay Management solution uses a patented monitoring bollard to apply ANPR to a specific space, protecting the bay from being misused, ensuring that those spaces remain available for the people who rely on them.

 

Explore Bay Management

 

Parking signage

Motorists need to know the rules of a car park so they can follow them. The easiest way to communicate rules, parking fees and other key information is through clear, effective car park signage.

We have a dedicated team that helps create all of our signage in line with the British Parking Association (BPA) guidelines and best practice, meaning any sign on your car park is compliant and supports your car park enforcement goals.

 

Additional services

 

Sometimes a car park requires additional support, either through having attendants on site or using a manual ticketing process to monitor a car park. These are services that are provided using fully trained staff who can assist motorists and enforce rules on the ground.

These help to support car parks with specific requirements and give us the flexibility to offer businesses solutions that are completely tailored to their specific needs.

What car park abuse does enforcement stop?

 

Car park abuse damages businesses in several ways. 

 

  • Overstaying or parking and going elsewhere takes up space for legitimate visitors. This creates queues, congestion and frustration that can actively drive potential customers to your competition, costing you revenue. 

 

  • When visitors don’t pay for their stay, your bottom line takes another hit. Coupled with this taking up space for legitimate, rule-abiding motorists the revenue loss is magnified.

 

  • Priority spaces are high targets for use, misuse with EV and parent & Child bays being frequently taken up by people wanting quick parking. This damages your business on an accessibility and service provision level and creates complaints and confrontation for your staff as they try to manage and remove problem vehicles.

 

Enforcement mitigates these issues, putting the measures in place that protect your spaces across the car park and eliminate non-payment and overstaying. The effects all add up, more space equals fewer queues, more people paying for parking, better revenue, fewer complaints and your staff being able to focus on their role entirely without having to worry about the car park.

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Is parking enforcement right for your site?

 

No two car parks are the same; you might have your own specific issues, goals and requirements that you need your car park to help you to deal with. 

 

A car park doesn’t need to have widespread problems with abuse for car park enforcement to be a benefit. It can help you tap into unrealised revenue potential, streamline your services or even promote your car park to new potential visitors.

We can help you understand what your car park needs in order to thrive.

 

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Sectors we work with

Healthcare & NHS 

The healthcare sector needs to manage sites with multiple user types. We work with complex NHS Trusts, clinics, private hospitals and GP surgeries across the UK. We understand the complexities of the sector and how different issues can impact traffic and access levels, such as congestion posing dangerous risks to ambulance access. We give those sites the means to manage patient, staff, and visitor parking while ensuring that congestion and access issues are a thing of the past.

 

Education

Whether we are helping a school, a college, or a large-scale university campus, the visitor and staff experience is massively important. These are large sites that, outside of term time, during evenings and at weekends, are prone to misuse – we help to put solutions in place that leverage that space to drive revenue that can be reinvested elsewhere.

 

Hotels & Hospitality

Visitors, whether that’s for an overnight stay or an event, arrive with an expectation that they can park after a long journey, ready to relax, unwind or head to a meeting. We give the hospitality sector control over its parking. Whether we are working with a major hotel chain, pubs or a restaurant, effective car park enforcement helps these locations make the right impression on guests.

 

Leisure & Tourism

We work with gyms, tourist destinations, national parks, sports stadiums and major attractions. These are businesses and locations that see huge spikes in traffic at weekends, school holidays and seasonally. Car park enforcement helps to protect against congestion, overstaying and non-payment, ensuring those spikes in traffic are managed effectively and working to our clients’ advantage.

 

Retail

Customer experience is everything, and the right impression when someone arrives and leaves a site goes a long way to putting them in the right mindset to buy or return. We work with major retailers across the UK to ensure a steady flow of visitors throughout the day by making sure their sites experience a steady space turnover.

 

Supermarkets

We work with many of Britain’s biggest supermarket chains. Overstaying and poor space turnover restrict revenue. Our car park enforcement solutions help create free-flowing car parks with ample space for customers.

Why Parkingeye?

Since 2004, we’ve grown to managing over 4000 sites across the UK, covering every business sector. That size and longevity mean we have seen every type of car park, form of abuse and developed the suite of solutions that deliver effective enforcement and change to every site we work with.

We sit at the heart of our industry as a BPA-approved operator, fully aligned with POPLA and with robust processes in place to make sure whenever we issue a parking charge, we are confident in it being right.

We aim to provide everything your car park needs in one place. One provider. Installation, enforcement, data reporting, and account management all backed up by industry-leading monitoring and maintenance. No coordinating between suppliers, no chasing updates. Just control over your car park and incredible insights into performance through access to ParkIQ.

We work with.....

  • Abersoch gold club logo
  • Best Wester logo
  • BBC Logo
  • Buckinghamshire College logo
  • Derby and Burton NHS Foundation trust logo
  • Energie fitness logo
  • KFC Logo
  • Leeds Beckett University logo
  • Olympic Logo
  • St. Helens College logo
  • The Range logo

Parking Enforcement FAQs

What is parking enforcement and how does it work on private land?

Simply put, parking enforcement is when landowners put rules in place in their car parks, and those rules are backed up by the solutions and knowledge of a car park enforcement provider.

Enforcement covers multiple issues in a car park, from people overstaying or parking in specialised bays they shouldn’t be using, to motorists not paying for parking or using the car park but going elsewhere. These issues all take up space on car parks, creating congestion, queues and frustration that legitimate visitors shouldn’t have to deal with and businesses don’t necessarily have the time to handle themselves. 

Parkingeye helps businesses to protect their car park through its role as a BPA-approved operator. 

We use automatic number plate recognition (ANPR) technology to underpin our solutions to make sure they are accurate and effective against car park abuse. This technology acts as the foundation for everything we do.

 

How does parking enforcement work?

Enforcement works by using ANPR to monitor the entrance and exit of visitors to ensure that they pay for parking, do not overstay or park in an incorrect area of the car park. This is the foundation for a number of different car park management solutions which help car parks reach their full potential.

Here’s how it works:

  • A vehicle drives into a car park. Our cameras record entry, number plate and arrival time.
  • When a vehicle leaves, stay duration and payment status are checked against our systems.
  • Where conditions haven’t been met or rules have been broken, a charge is issued after going through our detailed internal review process.
  • All data feeds into ParkIQ – our client insight portal – giving our customers crucial information about their car park performance and usage.

This tracking helps ensure accurate monitoring of a car park, access to new flexible payment solutions and the means to protect some of the most vulnerable and frequently misused areas of a car park. 

 

How do I choose a parking enforcement company? 

Finding the right car park management company comes down to a few key points:

  1. Do they understand your industry, sector, business and the goals you want to achieve?
  2. Do they have the scale to meet your specific needs?
  3. Do they have the processes in place to effectively manage your site?
  4. Do they provide the solutions you need?

These are the key considerations you need to have, if they do, they could help you with your car park.

Learn more about Parkingeye

Ready to take control of your car park?

If you would like to know more about car park enforcement and the impact it could have on your business, our parking experts are on hand and ready to chat to you about how we could transform your parking.