How can protecting bays reduce parking anxiety?

There has been a lot of discussion in recent years about parking anxieties, a fear around finding a space, concerns about the range you get from an electric vehicle, accessibility, being able to pay, worries around congestion, etc. It’s a growing list of concerns motorists have.

Easing those anxieties around parking helps make your car park a more inviting place for visitors.

Putting solutions in place to put visitors’ minds at ease might sound like it could be complicated, but thankfully many of the concerns that arise around a car park can be solved by simply protecting a handful of spaces on your car park.

Street parking filled with cars under tree cover
Street parking filled with cars under tree cover

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Why do you need protected bays?

Car parks have specific spaces set aside to make life easier for various visitors. Whether that’s wider, more accessible bays for parents with small children or motorists with blue badges. Or bays with a specific purpose like drop-off points, charging stations, click & collect bays, or VIP parking.

These spaces have a variety of uses, they help customers park and access your services with a greater level of convenience, they support new ways of travelling, and they allow you to offer additional services to improve your customer experience.

If those bays aren’t being used for their intended purpose they’re having the opposite effect, causing frustrations and anxiety for people who need those spaces to be available then subsequently associating that frustration with your business.

Customer’s parking where they shouldn’t create these frustrations, thankfully bay monitoring and management solutions can help businesses keep those spaces free without taking up any additional time or manpower for your staff.

How does Bay Management work?

Typically, ANPR cameras cover an entire car park, monitoring vehicles as they enter and exit a site. Where they park when they arrive on site is often down to the motorist. Bay Management acts as a deterrent when parking in specialised bays.

By adding ANPR to individual spaces it’s possible to protect them. A camera is installed in a discrete bollard. This watches the bay and correlates registration plates with DVLA information, pre-booking, or on-site validation to ensure the bay is only used by users with a genuine need or permission.

Any motorists misusing the bays are issued with a parking charge. This helps to deter further misuse.

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How does protecting bays help your visitors?

By removing the abuse from specific bays, you improve the availability of those spaces, making life easier and more convenient for visitors to your site.

In some cases, there’s also a genuine health benefit. By using Bay Management on an ambulance or paramedic bay, you help to ensure better access for emergency services in areas where they are needed.

These benefits contribute to a better performing car park, to help reassure visitors that they will be able to find the spaces they need, and more importantly, they will be able to use them.

  • Free up your electric vehicle bays, improving access and ensuring chargers are available, allowing your site to counteract range anxiety.
  • Accessible bays such as blue badge and parent and child bays remain useable, reducing stress for visitors who need the extra space and support accessibility on your site.
  • VIP parking stays clear, letting you provide a higher level of service to visitors and create a lasting impression.
  • Click & Collect spaces stay efficient, improving productivity for your staff and bolstering the services you offer your customers.

How can we help you protect your dedicated bays?

Any bay on a car park that has a dedicated purpose, from blue badge spaces to those for charging electric vehicles, need to be kept free for the drivers who need them.

Our Bay Enforcement solution leverages Parkingeye’s experience with car park management to provide a much more focused and tailored way of protecting your car park.

Our ANPR monitoring unit is the perfect way to safeguard priority areas on your car park without additional work for staff and internal teams.

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Bay Management solutions

To learn more about our new Bay Management solution and how it can support your car park, click to read more below…