Associated British Ports Southampton A busy commercial port in Southampton required effective car park management to help support their site and ensure they were able to offer consistently high and efficient levels of customer service. Download Case Study → Home / Case Studies / Associated British Ports Southampton Explore more Service matters Managing a car park is challenging, especially when it’s in addition to the rest of your role. A car park on a large-scale site like a port is even more daunting, which is why Parkingeye were brought in to help take control and make life easier for the business, its staff, and their guests. Originally the system in place wasn’t as seamless as Associated British Ports needed, which made maintaining the consistency they needed from their customer service more difficult. Their parking needed to change to meet client expectations, save time and deliver better service. This was accomplished through a mixture of pay and display and permit systems being installed on-site. Adding effective control, seamless management and handing time back to busy teams. Find out more about our paid parking solutions → We were drawn to work with Parkingeye due to their positive reputation of dealing with complex parking issues. Parkingeye are easy to work with and we can reach out to them when we need help, and someone responds straight away. Working with our Account Manager we have streamlined our processes for the car parking operation to be hassle free. Fay Draper, Cruise Manager Associated British Ports The impact of working with Parkingeye Adding ANPR and permits to the site has transformed how it operates. Providing greater control of the parking on the port and ensuring there’s enough space for staff, when even on a quiet day there can be 250+ people on-site, or peak days when cruise ships are mooring which can see tens of thousands of people moving through the port. In commercial areas like ports, it’s not uncommon to see parking spill into other areas, by taking control of the site and putting rules and effective systems in place we’re able to make sure that Associated British Ports always has space for their teams and that their sites are purely for their staff. This is vital due to the volume of people in the area. Permits provide a flexible and scalable way of managing parking, but also help sites to generate masses of useful data and information that can be used to guide decision- making and boost efficiency. Data is valuable, but having data and understanding it are very different things. This is where effective reporting comes in. We’re able to help our clients better understand and utilise their data through custom reporting. This cuts out noise, focuses on the information that matters and will be impactful and helps save time by removing the need to sift through masses of data. Working with Parkingeye At Parkingeye, we take the time to understand the needs of every client we work with. We understand that there’s no one-size-fits-all approach to parking, which is why we tailor each of our solutions to the specific goals of our clients. Whether you need to control parking on a huge commercial port or want to improve footfall on a retail site, we can provide the mix of technology, management, and support to help your car park reach its true potential. Want to see how Parkingeye could transform your car park? Download our solutions brochure to learn more about our range of complete car park management solutions. It’s like having an extra set of hands, there’s a point of contact and ongoing support that helps us to feel more supported. This is really helpful when we’re dealing with events like ship visits which see hundreds of people using our car park, or when passengers and crew are arriving or leaving, where we can have tens of thousands of people moving through the port. Fay Draper, Cruise Manager Associated British Ports Download: AB Ports Case Study A busy commercial port in Southampton required effective car park management to help support their site and ensure they were able to offer consistently high and efficient levels of customer service. Download Get in touch today! If you would like to know more about how we helped Associated British Ports transform how their parking operates or would like to get more information about any of our complete car park management services, including payment solutions, EV charging, ANPR cameras, Bay Management, or data insight, get in touch using our form. First name *Last name *Email *Telephone Number *Company *Postcode *MessageHow did you hear about us? (Optional)0 / 30I confirm that I have read and accept the privacy policy and consent to my data being processed and shared, as outlined in the policy, for the purpose of reviewing and responding to my enquiry. SubmitPlease do not fill in this field.
