Last Updated: 8th December 2022

Can car park management help with anti-social behaviour?

Car parks are a hive of activity, with staff, deliveries and visitors all coming and going throughout the day. The last thing you need as a business owner is someone else’s behaviour impacting the experience your customers have when using your business. This can create additional issues that if left unchecked can have harmful repercussions for your brand and how it performs.

Anti-social behaviour takes many forms, thankfully there are ways that your car park management can help protect your site, and your business, from it.

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The impact of anti-social behaviour

Anti-social behaviour can be several things. People abusing spaces on your site causing congestion or restricting access, or it can be much more overt. People harassing visitors, criminal damage, or fly-tipping to name just a few.

The impact this has can start off small, generating a few complaints, taking time to sort out issues that could be better spent elsewhere and generally being a nuisance. But over time, if left alone, those issues can escalate, impacting customer experience, and causing greater problems for your staff to deal with. Eventually, the issues on your car park begin to impact your reputation and cause customers to go elsewhere.

This not only harms the level of service you’re able to offer to people but it eventually starts to hinder your ability to generate revenue and support your business’s goals.

How ANPR can help?

Taking control of your car park and fighting back against problem behaviours starts with understanding who is on your site. ANPR tracks the vehicles using your site and allows you to enforce the rules that are in place on your car park.

ANPR enables a range of solutions that can help reduce and deter anti-social behaviour on your car park, such as Bay Enforcement which stops priority spaces on your site from being misused.

Having any degree of parking management acts as an indication that your site is being monitored, which can instantly make people on your car park think twice about their actions. By taking active control of your site and removing common problems with congestion and creating a more efficient car park, you create an environment that’s harder for anti-social behaviours to take root.

You can find out more about how ANPR stacks up against traditional solutions like barriers here.

Hand in hand with a security provider

In some cases, you might also have a security provider working on your car park. A physical presence can be a huge help in deterring anyone from misbehaving on your site, but could car park management help them to be more effective?

Imagine you are a visitor to a car park. You arrive and look to pay for your parking, you find the kiosk, but it is currently out of order. The security office on the car park or talking to a security guard patrolling seems like the right thing to do to solve your problem.

The problem this causes though is a distraction for the teams that are there to secure the site. This stops them doing their job, and in many cases, they won’t be able to repair or rectify the issue. The right car park management provider can support security teams, providing the management and support to a car park that prevents these sorts of problems occurring and giving them back the time to focus on their role.

Helping you to protect your car park

A car park is a huge part of a business, and issues on it can impact how a business or a brand is perceived.

At Parkingeye we work alongside businesses to provide the solutions that are going to help improve efficiency, drive revenue, and create a more positive environment, this includes solutions which bolster security and act as a deterrent against anti-social behaviour.

To find out more about our range of solutions and how they can help you take better care of your car park get in touch using the form.