How does better parking management transform an NHS facility?

For huge, complex organisations like the NHS, efficiency is key.

Efficient and effective solutions are a major factor behind successful operations and if a site isn’t delivering on its potential that can be felt across an entire estate, restricting revenue, causing delays, creating complaints and damaging the overall experience of using a site.

Subtle changes can have a major impact and that’s no more evident than in the car park. Refining elements of your car park management can completely change how a site performs, from more streamlined operations, better growth and support achieving net zero goals to better supporting the communities that rely on your services.

UK Ambulance emergency vehicle attending to a scene
UK Ambulance emergency vehicle attending to a scene

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Boost revenue

Parking management means actioning the changes that will have the biggest impact on a car park and its performance. The days of having to queue for a payment machine and fumbling for change while you are on a car park are over.

Cashless and contactless payment options allow you to provide visitors to your car parks with a greater range of ways to pay, with more efficiency and freedom. Visitors can pay in a much less stressful way, avoiding additional queues, scrabbling for change, or exposing themselves to the elements. This creates a much more pleasant parking experience, especially when visitors might have other things on their mind while visiting an NHS facility.

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Ease congestion

NHS sites are understandably busy, with clinics, visiting times and general activity to consider. With so many people trying to use a finite amount of space, congestion can be a major issue to contend with. Motorists can spill into areas where they shouldn’t be parking. The public in staff parking spaces and vice versa, or people parking in the surrounding areas, such as residential streets, to avoid the struggle for parking space.

This creates several issues:

  • Frustrations from residents as roads become clogged with additional traffic
  • Issues with local businesses as their parking is misused
  • Access roads for traffic, deliveries and even ambulances becoming blocked

Your parking data can allow you to identify the time periods when your site is at its busiest, helping you realise when it is best to adjust timings for different clinics and visiting hours; to potentially avoid congestion. The more congestion can be reduced on-site, such as through faster payments, better space turnover and the removal of barriers where possible, the better the situation becomes. The overspilled parking is drawn back onto your site due to the increased space availability, freeing up access, reducing frustration and preventing complaints from residents and businesses in the community.

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Improve efficiency

Better parking management helps to make your site more efficient. Faster and more convenient methods of payment help people get on and off your site quicker, which increases access to space.

Anything that saves time and makes a car park easier to use will, in turn, make a site more efficient. Whether that’s creating a parking experience that helps staff get to and from a shift quicker or helping visitors to get to appointments on time, reducing delays.

Support accessibility

Motorists using car parks will have diverse needs. From specific accessibility requirements to benefitting from chargers for their vehicle. When managing a car park, these are major considerations to keep in mind.

Struggling to access the space you need on a car park can lead to what is known as circling. This is when a motorist drives around a car park looking for a suitable space. The issue with this is, it adds to the traffic on a site and can cause increased congestion and delays, which has a knock-on effect, slowing down other visitors to a site.

If specialised bays are protected from misuse, they remain more available when they are needed. Not only does this help motorists park and access services more quickly, but it also reduces the circulation and congestion in a car park.

Bay Enforcement and EV Charging can transform your car park, providing a greater level of service to visitors and staff alike. This helps to improve their overall experience of not only your car park but the facility in general by continuing to remove stress and expand services.

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Helping you to transform your car park

A car park is many people’s gateway to dealing with a brand, business, or institution. It frequently bookends someone’s impression, either relaxing them upon arrival or underlining a sense of quality that has run through their entire visit.

At Parkingeye, we have years of experience working within the healthcare sector.

We’ve worked alongside smaller clinics to larger NHS Trusts, helping them to boost efficiency and revenue while improving their patient and visitor experience. This is achieved through various innovative solutions, including payment options, data insight, EV charging and Bay Enforcement.

To find out more about our services and how we can help you transform your car park, get in touch.