Portal Support Hub
For support on how to use our client portal please watch the videos and read our FAQ’s below.
If you have any additional questions or support please fill in the contact form below and one of the team will reach out to you.


How-to videos
Welcome to the Parkingeye client portal
How to select and view a car park
Viewing and searching a whitelist
Adding individual permits to a whitelist
Adding multiple permits to a whitelist
How to search for a parking charge
How to submit a cancellation request
How to create an account holder
How to amend account holder details
How to export account holder data
How to add vehicles to an account
How to add a location where an account holder can park
How to vary the rate an account holder pays
FAQs
> I’ve forgotten my username. what should I do?
Contact us
If you haven’t been able to find an answer to your query please fill in the form below. This will be passed on to your account manager who will contact you directly.