Home / Car Park Management / FAQs / FAQ Category / About Parkingeye About Parkingeye How does Parkingeye approach fairness and ethics in enforcement? We take an ethical approach to enforcement that follows several key steps. 1. A 21-step audit and checking process prior to issuing any parking charge or warning notice 2. If a motorist appeals their parking charge, each appeal is reviewed on a case-by-case basis using parameters set by you as a client 3. This can then be escalated further to POPLA if necessary. In 2025 we had a 75% success rate with POPLA appeals (Independent Appeals Service - Industry Avg. 40%) This ensures accuracy and fairness. Does Parkingeye have an account management team? We do, our Account Management team exists to give you a point of contact and ongoing support. They will check in, advise and manage your contract, making sure you get the best results from your car park. Is Parkingeye a member of any industry bodies? Yes, we are members of several industry bodies, primarily the British Parking Association (BPA). You can learn more about them on our accreditations page. Who are Parkingeye's typical clients? We deal with clients from across every business sector, from complex NHS Trusts and universities, to major retailers, supermarkets, hotel chains, stadiums and more. If you need support with your parking we're here to help. What accreditations does Parkingeye hold? We hold several accreditations within our industry: • British Parking Association (BPA) Member • Approved Operator Scheme (AOS) Accredited • Park Mark® Safer Parking Accreditation • POPLA (Parking on Private Land Appeals) Independent Appeals Scheme Participant • Data Protection Act 2018 Compliant • SafeContractor Approved • Cyber Essentials Plus Certified • Higher & Further Education Parking Charter Compliant You can learn more about them on our accreditations page. Do I need multiple suppliers for car park management? No, we're able to provide everything you need to manage a car park effectively in one place. We cover the entire process, from surveys and installation to onboarding, enforcement, appeals, account management and maintenance. What sectors does Parkingeye work in? Parkingeye works with businesses across all sectors, including healthcare, education, retail, supermarkets, hotels and hospitality, leisure and tourism, stadiums and property management. How long has Parkingeye been operating? Parkingeye has been operating since 2004. Do Parkingeye's ANPR systems work all year round? Car park management is a range of services and solutions that help businesses to solve issues with their car park. This could be a need to make more money from your site, stop abuse, add new services such as EV, or become more sustainable. Each car park needs to be managed differently as it has different needs. That's where car park management companies can help.